Terms and conditions

LEGAL NOTICE

Welcome to CS Hair Studio, your #1 destination for high-quality wigs and hair extensions. We offer a wide range of premium extensions with natural and sophisticated finishes to enhance your confidence and style.

Our Terms & Conditions are designed to establish the legal guidelines that govern the activities of our website visitors and customers while interacting with our site.

TERMS & CONDITIONS FOR HAIR PURCHASE

1. GENERAL POLICIES

1.1 Product Quality

All our products, including wigs and extensions, are made with premium materials and go through rigorous inspections to ensure the highest quality standards. We offer a wide variety of textures, lengths, and colors to suit your preferences.

1.2 Order Confirmation

Once the order is completed and payment is confirmed, the purchase is considered final. Please ensure you have selected the correct product specifications (color, texture, length) before completing your purchase.

2. NO RETURN POLICY

2.1 Final Sale

Due to the hygienic nature of hair products, we do not accept returns or exchanges. Please make sure to clarify any doubts before purchasing. Our team is available to assist you with detailed information.

3. CUSTOMER RESPONSIBILITIES

3.1 Product Care

Once delivered, the customer is responsible for following the provided care instructions to maintain the longevity of the hair. Damage caused by misuse, chemicals, or lack of proper care is not covered under warranty.

4. SHIPPING INFORMATION

4.1 Packaging & Shipping

We ensure that all products are securely packaged to preserve their quality during transit. If you experience any shipping-related issues, please contact us immediately.

4.2 Delivery Times

Delivery times vary based on the customer's location and chosen shipping method. We are not responsible for delays caused by postal services or couriers.

5. PAYMENT METHODS

We accept the following payment methods:

Credit and debit cards
Bank transfer
PayPal

Orders will only be processed after payment confirmation. For bank transfers, processing times may vary.

6. ORDER ERRORS

If a customer receives an incorrect product, they must contact us within 48 hours of receiving their order, providing photos and a description of the issue for review and resolution.

7. COPYRIGHT & IMAGE USAGE

All images and content used on our website and social media are our property or authorized for use. Any reproduction without prior permission is subject to legal action.

8. CHANGES TO TERMS & CONDITIONS

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on our website.

9. CUSTOMER SUPPORT

For questions or support, our team is available via DM or through the contact details provided. We aim to ensure your satisfaction and offer assistance whenever needed.

✅ By making a purchase, you automatically agree to the terms and conditions outlined above.